Viscofan provides the investment community with a multitude of communication channels: presentations at seminars and events organised by the financial community, road shows with institutional investors, whether they be promoted by the company or by brokers, earnings presentations, the Shareholders´ General Meeting, organised visits to Viscofan’s head office, telephone calls to a dedicated investor and shareholder helpline, a special e-mail address, the notifications and regular public information submitted to the CNMV (Spanish National Securities Market Commission), as well as the information published on the website www.viscofan.com, especially in the Investor Relations section in which Viscofan makes the latest news, relevant facts, reports and quarterly presentations of results, annual report, share price performance, etc. available to the public. 

	Investor and shareholder phone number: +34948198436		Investor Relations Email: info-inv@viscofan.com		Website, investor relations section https://www.viscofan.com/investor-relations

The communication effort carried out throughout all these years has been recognised by the investment community. Institutional Investor in its “All European Executive Team” awarded Viscofan in 2019 the 1^st prize as Best Investor Relations Program for Sell-Side of the Paper & Packaging sector. Also in previous years, in 2016 the 1st CEO for Sell-Side and 2nd Best CEO combined, and 3rd IR for Sell-Side in the Paper & Packaging sector, in 2015 the 2nd Best IR for Sell-Side, and in 2012 as 1st Best IR professional for the Sell-Side in the packaging and food sector.

Bidirectional communication is important, since the questions and concerns of the Financial Community are taken into account and transmitted within the company, making it possible to have a better overall view of it. In 2019 the most frequently asked questions related to the progress of the MORE TO BE strategic plan, the impact of the African swine fever on volumes, the increase in sales prices, the inflation of energy prices and CO₂ emission allowances, shareholder remuneration, sales of new products, the influence of the vegan, vegetarian and flexitarian trend on the business, the impact of exchange rate variations, the acquisitions of Globus and Nitta Casings, among others.

Viscofan maintains fluid communication with the financial markets, so that in 2019 a total of 14 analysis companies, Spanish and international alike covered Viscofan on a recurring basis.

At the same time, in 2019 Viscofan held 223 face-to-face meetings with investors, both shareholders and non-shareholders interested in the company, in 2018 there were 210.